This module aims to develop awareness of British Sign Language (BSL) and to share good practice in communicating with people who use BSL to improve experience of services.

This module was created in partnership with BSL service users, deafscotland, Deafblind Scotland, Scottish Social Services Council, Care Inspectorate, NHS Education Scotland, NHS Lothian and NHS Forth Valley.

Learning objectives

• Recognise the different types of communication support needs

• Describe the basics of BSL as a language and the rights of BSL users

• Respond appropriately to the communication preferences of BSL users

• Reflect on ways of improving current practice.