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Making communication even better - learning hub
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Health inequalities and human rights
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Evaluation
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Evaluation Questionnaire
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Evaluation Questionnaire
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◄ Action plan template
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Making communication even better - Word version
CSNs and different ways to communicate
CSNs and different ways to communicate workbook
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Human rights
Workbook - Human rights
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Service delivery introduction
Staff attitudes
Person centred practice
Transition
Feedback from people with CSN
Workbook - Service delivery
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Service access introduction
Information
Making contact - booking appointments
Time
Workbook - service access
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Environment introduction
Physical environment
Signage
Workbook - environment
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Action planning - Submission
Action plan template
Additional course information
Bob transcript
Debra 2 transcript
Caroline clip 6 part 2 - Time
Donald 3 transcript
Ross and Greg Transcript
Darryal 1 transcript
Grant transcript - making bookings
Jean Alexander transcript
Debra 4 transcript
Debra 1 transcript
Donald 2 transcript
Grant 2 transcript
Debra 3 transcript
Donald 1 transcript
Donald - CSN's and different ways to communicate
Donald film clip 9 transcript
Bob film clip 14 transcript
Ross and Greg transcript
Bob communication paper transcript
Daryall 1 transcript - CSN's and Ways to communicate
Grant about the programme transcript
Annemarie film clip 22 transcript
Bob film clip 19 transcript
Film clip 5 - Darryal transcript
Film clip 6 - Caroline transcript part 1
Film clip 7 - John & Ross transcript
Film clip 8 - Duncan transcript
Film clip 9 - Donald transcript
Film clip 10 - Dave
Film clip 11 - Annemarie & Caroline transcript
Film clip 12 - Dave transcript
Film clip 13 - Clifford transcript
Film clip 14 - Bob transcript
Film clip 15 - Ross transcript
Film clip 16 - John and Greg
Film clip 17 - Grant transcript
Film clip 18 - Clifford transcript
Film clip 20 - Greg transcript
Film clip 2 Donald
Additional course information ►
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